Terms of Service

1. Acceptance of Terms

By accessing or using the services provided by Omniscient Labs ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Description

Omniscient Labs provides business automation consulting and implementation services, including but not limited to workflow automation, AI integration, custom application development, CRM systems, analytics, content creation, and advertising management. The specific scope of services will be outlined in individual service agreements.

3. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information necessary for service delivery
• Grant appropriate access to systems and platforms as required
• Respond to communications and requests in a timely manner
• Comply with all applicable laws and regulations
• Pay for services as agreed upon in service agreements

4. Intellectual Property

Upon full payment, clients receive ownership of custom work created specifically for them. However, Omniscient Labs retains ownership of proprietary tools, templates, and methodologies developed independently. We may use generalized learnings and anonymized insights from client engagements to improve our services.

5. Payment Terms

Payment terms will be specified in individual service agreements. Generally, pilot projects require upfront payment, while ongoing retainer services are billed monthly. Late payments may result in service suspension and additional fees as specified in the agreement.

6. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the course of the engagement. This includes business processes, customer data, financial information, and any other sensitive materials.

7. Limitation of Liability

To the maximum extent permitted by law, Omniscient Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

8. Service Level

While we strive for excellence, we do not guarantee specific results from our automation services. Outcomes depend on various factors including client cooperation, data quality, and external market conditions. We commit to delivering services with professional care and industry best practices.

9. Termination

Either party may terminate services with written notice as specified in the service agreement. Upon termination, clients will be responsible for payment of services rendered up to the termination date.

10. Modifications

We reserve the right to modify these terms at any time. Changes will be effective upon posting to our website. Continued use of our services after changes constitutes acceptance of the modified terms.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Omniscient Labs operates, without regard to conflict of law principles.

12. Contact

For questions about these Terms of Service, please contact us at omniscientlabs@proton.me.